1. General

a) Contractual services and offers from LILY QUILTS are made exclusively in accordance with the following conditions. By taking note of these terms and conditions, the contractual partner agrees to their inclusion in the contract to be concluded with LILY QUILTS.

b) General terms and conditions of the contractual partner do not become part of the agreement between the parties, even if LILY QUILTS does not expressly object to any inclusion.

2. Conclusion of the contract

a) The offers from LILY QUILTS are non-binding. By ordering goods, the contractual partner makes a binding declaration that it wishes to purchase the goods ordered.

b) LILY QUILTS is entitled to accept offers from the contractual partner within a period of two weeks from receipt. The contract is concluded when LILY QUILTS confirms the acceptance of the offer within this period in writing – by post or by e-mail – or carries out the delivery. Sending the confirmation or the goods within this period is sufficient.

3. Subject matter of the contract

a) The subject of the contract will only be those goods that have been expressly confirmed by LILY QUILTS or that have been dispatched to the contract partner’s order.

b) LILY QUILTS has the responsiblity to assure the accordance of the product with the relevant image

4. Delivery and payment

a) LILY QUILTS is entitled to effect delivery of the contractual goods within one weeks of acceptance of the offer by LILY QUILTS.

b) All prices quoted are in euros and exclude statutory VAT.

c) LILY QUILTS deliveries of goods are made against prepayment. We reserve the right to accept or exclude certain types of payment in individual cases.

d) After receiving an order confirmation, the customer has the option of paying by bank transfer, by cash on delivery when collecting the goods, by instant transfer or by PayPal (see payment options).

e) LILY QUILTS calculates shipping costs and fees per order (see shop policies).

f) LILY QUILTS is entitled to partial services, provided that these are beneficial to the execution of the contract and reasonable for the contractual partner.

g) The contract partner is not permitted to assign a claim against LILY QUILTS, unless LILY QUILTS expressly agrees in writing.

h) Delivery is only to Austria and other European countries.

5. Right of withdrawal and return for distance contracts

You can return the received goods without giving a reason within 14 days by sending them back. The period begins after receipt of the goods by the recipient. The return cost is bared by the purchaser.

LILI QUILT has the right to refuse any damaged items or partial items sold as a package.

For more info, please visit our shop policies.